Dispatch & Delivery Times
It is our aim to dispatch your order within 2 working days, providing that we have the item(s) ordered in stock.
You will receive an email notifying you when your order has been dispatched. Delivery times vary depending on delivery method chosen. We offer two methods of delivery; Standard Delivery – in 3-5 working days (£3.95) – and Express Delivery in 1-2 working days (£5.95). Orders generally arrive sooner than the stated times.
We may, on occasion, offer free delivery as a promotion, such as when you place a minimum order or when you enter a special voucher code at checkout.
All orders are sent using Royal Mail services. We do our very best to meet stated delivery times, however it is possible that delivery times could be effected by factors beyond our control, therefore we cannot guarantee these times. However, we’ll make sure to let you know if we are aware of an unexpected delay. Be sure to allow extra time for deliveries to remote locations.
In the unfortunate event your order/item(s) are lost in transit, please allow 15 workings days from the date of dispatch before making a claim. This is to ensure sufficient time is vacated to initiate our track and trace procedure.